How to Spa

 

Welcome to Refresh Spa@Hua-Hin

Open daily from 10.00 – 24.00 hrs. Last appointments are scheduled to finish at 24.00 hrs.

 

Reservation

Advance booking is recommended to secure your preferred date and time of treatment.

 

Arrival Time

Please arrival to the spa reception at least 15 minutes prior to your scheduled appointment to avoid a reduced treatment time. This will allow you time to check in, change to your spa robe, slippers, and fill out a health questionnaire before treatment.

 

Late Arrival

We regret that late arrival will result in a shortened treatment. Therefore, all treatments will end as scheduled to avoid delay for the next guest. Full payment will still be required.

 

Cancellation Policy

If you must cancel your appointment please notify us at least 24 hour in advance. Full fee will be imposed for no show.

 

Refund Policy

Prepaid treatment package, courses or products are non-refundable, non-transferable and non exchangeable.

 

Health and Safety

Guest who has High blood pressure, heart conditions, pregnant or any other medical complications are advised to consult your physician before signing up for any spa services and please highlight your medical condition to our spa receptionist.

 

Etiquette

We request that all visitors keep noise to minimum. Mobile phones and electronic devises should be placed on silent or vibration mode. Smoking and consumption of alcohol within the spa is prohibited.

 

Valuables

We recommend that no jewelries to be worn at the spa facilities. The Management of Refresh Spa@Hua-Hin accepts no responsibility for the loss of money or valuables of any kind brought into the spa premises.

 

Payment

We accept Cash, Visa, Master credit cards and Union pay. All prices are quoted in Thai Baht. Prices are subject to change without prior notice.

 

Tipping

Our price does not include any service charge so please feel free to Tip any staffs.

 

Tax

All single treatment prices are subject to 7% VAT charges.